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Privacy Statement

General provisions

FIT BV attaches great importance to the privacy of its customers, leads and prospects as well as website visitors. We strive for a safe and transparent processing of (personal) data in accordance with the applicable legislation. Personal data are thus treated with the greatest care.

This privacy statement indicates what information we collect, where it is used and how it is shared, if at all. You can also find the necessary information below about your rights and how to exercise them.

Translated with www.DeepL.com/Translator (free version)

Questions

If you would like to receive more information, or have any questions regarding this privacy statement, please do not hesitate to contact us at info@qastan.be.

Processing of data and information

All data will always be collected, processed or stored in accordance with the current legal principles. Only the data necessary for the current business operations will be used. These are primarily natural persons: customers and their employees, suppliers, users, direct or indirect contract persons, leads and prospects. The following data are collected:

  • Identification data: These are used to easily contact but also identify the person concerned (e.g. as a user in our software). In addition, they are also used to manage customers and maintain relationships and other administrative operations (e.g., placing orders, gathering information, etc.) necessary to conduct our business. Other personal data in addition to this identification data will not be processed.
    • Personal dataas name, email address, cell phone numbers
    • Professional qualifications in the context of a job application such as certificates, diplomas,...
  • Financial and accounting data: This mainly involves bank account numbers, VAT numbers,... needed to follow up one correct and efficient payment from/to employees, customers and suppliers.
  • Commercial data: This primarily concerns keeping historical data such as orders, assignments, projects, history of orders,...

As described above, these data are only processed/maintained in the context of our own business operations, to enable efficient service provision or in accordance with the legal obligation to keep certain data.

Data from our customers, resulting from an assignment (e.g. data scanning of insurance policies, saving of invoices, etc) and entrusted to us, will only be used for the assignment clearly defined by you. These data are never used for any other purpose (e.g. commercial) and are immediately destroyed at the end of the assignment, both digitally and on paper, without keeping any local copies.

Data will only be provided to third parties if this is necessary for the execution of the agreement between FIT BV and the end customer. In this case, the data will only be used to execute the order and will in no case be eligible to be used for other purposes.

Retention period

All personal data collected is kept for no longer than is necessary for the purposes - as described in this privacy statement - for which it was originally collected.

Safety

FIT BV undertakes to take, to the best of its ability, all reasonable measures to protect your personal data and to ensure these principles also in its business operations.

  • All data is held in databases located on servers in Belgium or, by extension, within the European Union.
  • Appropriate measures are used to prevent misuse, loss or unauthorized access.
  • Periodic checks are carried out to test and update security where necessary.

During or after the execution of an order, customers can always inquire how their data is processed within FIT BV and who has access to it.

Rights

  • Right of access and inspection: you have the right at any time, free of charge, to access your personal data and to correct and update any incorrect data.
  • Right of deletion: you have the right at any time to request us to delete your personal data.
  • Right of objection: you have the right at any time to object explicitly to the processing or retention of your personal data for purposes such as (direct) marketing. We may ask you to verify your identity in order to ensure that your request is legitimate and that we will provide the response to the person authorized to make one of the aforementioned requests and to obtain the information.

Complaints

Complaints (about privacy-related matters) may be submitted to the competent supervisory authority: Belgian Privacy Commission / Commission for the Protection of Privacy.

Changes to Privacy Statement

FIT BV considers the protection of your personal data of paramount importance. In order to enable transparent but above all safe processing, this policy may change periodically. The updated version of this policy is always displayed on the same webpage and takes effect immediately upon publication.

Cookies & GDPR

General provisions

On May 25, 2018, the GDPR (General Data Protection Regulation) went into effect to provide additional protection for citizens' (personal) data. Specifically, this gives citizens much more insight into the way organizations collect but also process data

Cookies - small files that your computer or smartphone stores when you visit our website and which are necessary for the website to function better but also can map the surfing habits of the visitor - are inextricably linked to this. Given that cookies treat individuals as unique, cookies fall under the heading of personal data and therefore also under the GDPR legislation.

What are cookies?

A cookie is a small text file placed on your smartphone or computer by the website at the time you visit our website. In many cases, cookies are used to optimize the user experience and the functioning of the website. These are the so-called essential cookies or functional cookies. In addition, we also distinguish the non-essential cookies that are mainly used to better understand user behavior.

Functional cookies

On our website, we mainly use purely functional (first party cookies) and primarily necessary cookies to ensure the optimal functioning of our website. By saving language, font size and other functional preferences, we reduce page load times and make your visitor experience as pleasant as possible.

Analytical cookies

In contrast to functional cookies, analytical cookies (third party cookies) are used to learn more about how you as a visitor interact with our website. For this we use Google Analytics which collects data such as:

  • Session length on our page
  • Which pages were visited
  • Country from which you visited our website
  • From which channels do you arrive at our website
  • When did you visit our website
  • From which device: mobile, tablet, desktop

Based on this data we can optimize our website and give certain content a more prominent role. Although each user is assigned a unique ID, all data is anonymized. Thus, no IP addresses or other personal information such as name, address, etc. are stored. Likewise, it is not used to generate customized ads.

Management of cookies

On your first visit to our website, you will be asked to accept the cookies. However, at any time you can change the settings of the cookies for our website and thus review or withdraw your consent.

You can also refuse or block cookies by changing the setting via your internet browser. You can find out exactly how to do this here:

Changes

We reserve the right to unilaterally change our privacy statement (incl. cookie statement) at any time. The updated version of this policy will always be displayed on the same webpage and will be immediately applicable upon publication.

Questions

If, after reading the statement, you have any questions or answers that you cannot immediately find, please feel free to contact us at: info@qastan.be.